we stand behind the quality of our products and are committed to ensuring our customers have a positive shopping experience. This Warranty Policy outlines the details of the warranty coverage we offer.
What the Warranty Covers
- Product Defects: Our warranty covers any defects in material or workmanship under normal use during the warranty period.
- Duration of Coverage: The warranty period varies by product and manufacturer but typically ranges from 6 months to 2 years.
- Repair or Replacement: If a product defect arises, we will either repair the product at no charge, using new or refurbished replacement parts, or replace the product with a new or refurbished product.
How to Make a Claim
- Contact Customer Service: Reach out to our customer service team to initiate a warranty claim. Provide your order number and details about the product issue.
- Proof of Purchase: A valid proof of purchase is required to process any warranty claim.
- Return the Product: You may be required to return the defective product for inspection.
- Claim Processing: We will inspect the product and contact you regarding the outcome of the claim.
Exclusions and Limitations
- Normal Wear and Tear: This warranty does not cover damages resulting from normal wear and tear, accidents, misuse, or unauthorized modifications.
- Non-Transferable: The warranty is only valid for the original purchaser and is non-transferable.
Additional Information
- Manufacturer’s Warranty: Some products may be covered under the manufacturer’s warranty, which provides additional protection.
- Extended Warranty Options: We offer extended warranty options for certain products. Contact us for more details.
Contact Us
For more information or assistance with your warranty, please contact our Customer Service team. We’re here to help ensure your satisfaction with every purchase at PayEasyShop.com.